FAQs

How does the service work?

Once set up – whenever you pay using your Donate The Change contactless payment accessory, a rule is triggered to automatically donate the change to your chosen charity. Here’s how:

  • You set the rules – how much change do you want to donate? Round up to the nearest pound or add a little extra to each payment. You can also set a cap so you don’t donate more than you want to in any given month. You’re in control.
  • All of the accessories have a mini contactless pre pay card inside. Load it up and Tap the accessory on the contactless card reader to pay, just like you do with your bank card
  • Then the magic happens – as you pay for you lunch or coffee using the accessory the rule is triggered and a donation is automatically made to your charity.
  • For example, if you’ve set your rules to round up to the nearest pound. Your lunch cost £4.80, so 20p is donated!

When is it launching?

Soon – we hope to make our first products available in June. Sign up here to receive updates.

How much does it cost?

We have a limited number of accessories to give away to our early adopters at launch. Once these are gone, accessories will be available to buy. There is no ongoing cost for using the service and you can stop using it or cancel at any time.

Is it safe and secure?

Yes. The Donate The Change accessories have chips inside which are as safe and secure as any contactless payment card. If one is lost or stolen it can be remotely disabled using the Donate The Change app or via the website.